The Secretary stated that there should be helplines for tourists, which will also work as a grievance redressal facility at the TRC in Srinagar and Jammu.
Regular consultations with the stakeholders will be taken for any improvements that can be made, and several strategies will be devised to overcome all the challenges that may occur.
The purpose of the meeting was to discuss the facilities that are already in place and see the scope for improvement or also discuss strategies that can be devised.
